Returns & Refund Policy

Return Window

We accept returns within 14 days of delivery. Items must be unused, unopened, and in their original condition.

Eligible Items

• Unopened, sealed products in original packaging
• Items that arrived damaged or defective (contact us within 48 hours)
• Wrong item received

Non-Returnable Items

• Opened or used products (soaps, oils, smudge sticks)
• Items returned after 14 days

How to Request a Return

1. Email us at our contact page or call +1 (678) 392-9628
2. Include your order number and reason for return
3. We will provide a return shipping address
4. Ship the item back with tracking

Refunds

Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds are issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours with photos. We will arrange a replacement or full refund at no additional cost.